API: definition and business example
A defined way for two pieces of software to exchange information automatically, without a person copying data across.
A defined way for two pieces of software to exchange information automatically, without a person copying data across.
Your storefront tells your accounting tool about a new sale through an API, so the record exists before you open your laptop.
In practice
For an SME, APIs matter mainly as a buying criterion: before choosing a tool, check that it can send information to the other tools you already use.
We research and document AI workflows for small businesses across Kenya and the wider continent, written from operating realities, not theory. Everything we publish is built to be used the same day you read it — scripts, checklists and systems.
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