LLM (Large Language Model): definition and business example
The kind of AI model behind assistants like ChatGPT, Claude and Gemini: it predicts language, which is why it writes fluently and can still be confidently wrong.
The kind of AI model behind assistants like ChatGPT, Claude and Gemini: it predicts language, which is why it writes fluently and can still be confidently wrong.
A consultant turns a 40-minute recorded call into a summary with objections and next steps, then verifies each figure against her own notes.
In practice
Because an LLM predicts plausible text, treat every number, date and legal statement as unverified until checked. Ask the model to quote its source sentence when it makes a factual claim.
We research and document AI workflows for small businesses across Kenya and the wider continent, written from operating realities, not theory. Everything we publish is built to be used the same day you read it — scripts, checklists and systems.
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