Topic

WhatsApp Business

Selling, replying and following up on the channel where most African customers already are.

The structure behind a first reply, a price response and a follow-up that customers answer.

A practical, no-fluff guide to selling on WhatsApp in Kenya — setup, M-Pesa integration and the real sales flow Kenyan sellers use.

What to say when a Kenyan customer says "it's too expensive" — or goes silent after asking for your price. A practical framework, not just scripts.

How to follow up on WhatsApp without annoying leads — and without breaking Kenya's Data Protection Act. Real ODPC enforcement cases inside.

Twelve editable scripts covering first reply, price, objection, follow-up and after-sales check-in.