Contact Support2 min readUpdated July 12, 2026

Reaching support (and what to include)

How to get a fast, useful answer the first time you write to us.

Support is handled by the team that builds the products. Include the details below and most issues are resolved in a single reply.

Include

  • Your product name and license key (or order reference).
  • What you expected to happen.
  • What happened instead, and on which device or browser.

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